Privacy Policy

1. Introduction

Kylink Intelligence Limited ("Kylink", "we", "us", or "our") recognizes the importance of your personal information. We take reasonable administrative, technical, and organizational measures to protect it in accordance with applicable laws and regulations.

This Privacy Policy explains how we collect, use, store, share, and protect personal information, as well as the rights available to you. Please read it carefully before using our services.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

When you contact us through website forms, email, or phone, we may collect:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Visit time, pages viewed, and time spent on site
• Referring source

3. How We Use Information

We use collected information to:

• Respond to your requests and provide relevant services
• Improve our products and service quality
• Send product updates and industry insights, where permitted, and with opt-out options
• Analyze website usage and improve user experience
• Comply with applicable laws and regulations

4. Information Sharing

We apply the following principles when it comes to sharing information:

• We do not sell your personal information to third parties
• We share information only where necessary with service providers such as email or analytics partners, and only under appropriate confidentiality obligations
• We may disclose information when required by law or by lawful government request
• We may share information with other parties where you have given explicit consent

5. Data Security

We use reasonable technical and organizational measures to protect personal information, including:

• Using SSL/TLS encryption to protect data in transit
• Encrypting sensitive information where appropriate
• Applying access controls so only authorized personnel can access personal information
• Conducting periodic security reviews and vulnerability checks

Please note that no internet-based environment is completely secure. We encourage you to protect your account credentials and avoid submitting sensitive information over insecure networks.

6. Your Rights

Depending on applicable data protection law, you may have the following rights:

• Access: You may ask whether we hold your personal information and request a copy of it
• Correction: You may request correction of inaccurate or incomplete personal information
• Deletion: You may request deletion of your personal information
• Restriction: You may ask us to limit how we process your personal information
• Portability: You may request your personal information in a structured format where applicable
• Withdrawal of consent: Where processing is based on consent, you may withdraw that consent at any time

If you would like to exercise any of these rights, please contact us using the details at the end of this policy.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies:

7.1 Necessary Cookies

These cookies are necessary for the normal operation of the website and cannot be disabled through the site experience.

7.2 Analytics Cookies

We may use analytics tools such as Google Analytics to understand traffic and behavior on the site. This information helps us improve the experience. You may disable such cookies through your browser settings.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we delete it securely or anonymize it where appropriate.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us promptly.

10. International Data Transfers

As a company serving international markets, your information may be transferred to servers outside your country or region. When that occurs, we use appropriate safeguards and comply with applicable data protection requirements.

11. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated revision date. We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us using the details below:

We will respond within 30 days of receiving your request.